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Free shipping on all orders over $65* + 20% SITE-WIDE ANNIVERSARY SALE

Free shipping on all orders over $65*
+ 20% SITE-WIDE ANNIVERSARY SALE

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FAQ

Shipping & delivery

Are your products shipped from Canada?

Yes - all Canadian orders are shipped directly from our warehouse in Toronto, Ontario.

How long does shipping take?


Most orders are delivered within 3–7 business days after shipment. Delivery times may vary depending on your location and carrier delays.

When will my order ship?

Orders are typically processed and shipped within 1–2 business days. You’ll receive a tracking email once your order has shipped.

How long does order processing take?

Most orders are processed within 1–2 business days, excluding weekends and holidays.

Do you ship on weekends or holidays?

Orders are processed Monday through Friday, excluding Canadian statutory holidays.

Can I expedite my order?

Expedited shipping options may be available at checkout depending on your location.

How much shipping cost?

Canada Zone 1 & 2

(Ontario and Quebec)

Condition Transit Time Price
Express 1-2 Business Days $15
Under $65 2-4 Business Days $7
Over $65 2-4 Business Days FREE

Canada Zone 3 (Central/West)

(Alberta, Saskatchewan, Manitoba)

Condition Transit Time Price
Express 1-3 Business Days $17
Under $65 3-5 Business Days $10
Over $65 3-5 Business Days FREE

Canada Zone 4 (BC & Atlantic)

(British Columbia, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador)

Condition Transit Time Price
Express 1-3 Business Days $17
Under $65 3-5 Business Days $11
Over $65 3-5 Business Days FREE

Canada Zone 5 (Remote North)

(Nunavut, Northwest Territories, Yukon)

Condition Transit Time Price
- 3-9 Business Days $19

Free shipping is not available for this region.

Which carriers do you use?

We primarily ship with Canada Post, UPS, Purolator, and other trusted Canadian carriers depending on the destination and service selected.

Can I pick up my order?

We offer order pick up at our warehouse in Richmond Hill, Ontario, Canada. Please select Pick Up option at checkout and you won't have to pay for shipping!

Pick up is available during business hours 9:30AM-5:00PM EST, Monday to Friday. We are closed on Statutory Holidays.

Will I be charged duties or customs fees?

No - Canadian orders are shipped from our Toronto warehouse and will not incur customs duties or import fees.

Do you ship to PO boxes?

Yes - we can ship to most PO boxes within Canada using eligible carriers.

Do you ship to remote regions in Canada?

Yes - we ship to many remote regions within Canada. Please note that delivery times may be longer and additional shipping fees may apply depending on the destination and carrier availability.

Shipping rates and available delivery options will be shown at checkout.

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