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Enjoy 20% off your entire order using code WELCOME20 (Until Feb 1st)

Enjoy 20% off your entire order using code WELCOME20 (Until Feb 1st)

Free shipping on all orders over $65

Free shipping on all orders over $65

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Love Kiyoko? We love you back

Pay with points

Apply your Besties points at
checkout for instant savings

500 points

$5 off

1000 points

$10 off

Frequently Asked Questions

What is Besties Rewards?

Besties Rewards is Kiyoko Beauty’s loyalty program that lets you earn points every time you shop, engage with us, or celebrate your birthday. Use those points to get cash discounts—because self-care should come with perks.

How do I earn points?

Create an account to unlock your rewards! We’ll link it to your in-store and online email so you can earn points on every purchase. You can also earn points by following us on socials, referring friends, and celebrating your birthday.

How do I redeem points?

Redeeming your points is easy! Just log in, and choose an eligible reward at checkout.

How do I qualify for the Inner Circle or BFF Tiers?

To qualify for Inner Circle, simply spend $250 within a rolling 12-month period.
As an Inner Circle member, you’ll earn 3 points for every $1 spent, receive an exclusive tier-entry gift, and enjoy a birthday gift each year.

If you spend $500 or more within a rolling year, you’ll level up to our BFF tier.
As a BFF, you’ll earn 4 points per $1 spent, receive an upgraded tier-entry gift, enjoy free standard shipping on all orders, and get a bigger birthday gift.

Will I get downgraded if I don’t maintain my tier?

A little, yes! If you don’t hit the annual spend for your tier, you’ll slide down just one level the following year.

  • BFF members become Inner Circle
  • Inner Circle members become Bestie (Starting Tier)

Think of it as a gentle reset — and you can always climb back up anytime you’re ready!

When will I get my birthday points?

To receive your birthday points, just make sure your birthdate is added to your account (above) at least 30 days before your birthday. When your birthday comes around, the points will automatically be added to your account—no action needed from you!

Do my points expire?

Your Kiyoko points expire 12 months after they’re earned. To keep your balance active, be sure to redeem or earn points at least once a year.

What happens to my points if I cancel or return an order?

If you cancel or return an order, any points earned from that purchase will be automatically removed from your account.

Can I earn points on past purchases?

Sadly, we can’t time-travel (yet!). Points can’t be added to past orders — you’ll start earning as soon as you join the Rewards program.

How does the referral program work?

Sharing is caring — and rewarding!

Send your friends $10 off their first $40+ order. When they treat themselves and check out, you’ll score 1,000 points as a thank-you. The more friends you bring in, the more points you earn!